Last Updated: October 2025

Provencher Auto Detailing (“we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is used on our website www.provencherautodetailing.com.

We are a small, Michigan-based mobile detailing business. We do not collect or store personal data beyond what is necessary to respond to customer inquiries and provide our detailing services.

1. Information We Collect

a. Information You Provide

If you contact us through our website, social media, phone, or email, we may collect:

  • Your name, phone number, email address, and any message you send us

  • Basic vehicle or service information needed to schedule or quote a detail

This information is used only to respond to your inquiry or perform requested services.

b. Automatically Collected Information

Our website may automatically collect basic technical data such as:

  • IP address, browser type, and general location

  • Pages visited and time spent on our site

This data is collected through third-party tools like Google Analytics and Google Ads for site performance and marketing measurement. We do not personally identify visitors or track them outside our website.

2. How We Use the Information

We use the limited information we receive to:

  • Respond to your messages and service requests

  • Improve our website and marketing effectiveness

  • Understand general traffic and user activity (through Google Analytics)

We do not sell, rent, or trade personal information.

3. Cookies and Tracking

Our website uses cookies and similar technologies to improve performance and measure site activity.
These tools may collect anonymous information about your visit, which may be used by Google or Meta (Facebook) for advertising or analytics purposes.

You can manage or disable cookies through your browser settings.

Learn how Google uses information from partner sites here:
👉 https://policies.google.com/technologies/partner-sites

4. Google Ads and Analytics

We use Google Ads and Google Analytics to:

  • Track basic site performance

  • Understand how users find and interact with our site

  • Measure the results of advertising campaigns

These tools use cookies and anonymous identifiers. You can opt out here:
👉 https://adssettings.google.com
👉 https://tools.google.com/dlpage/gaoptout

5. Data Retention and Security

We keep only minimal information — typically, what you provide when contacting us.
We do not maintain user databases or long-term records of website visitors.
Reasonable measures are taken to keep email and inquiry data private.

6. Sharing of Information

We do not share personal data except as necessary for website functionality and analytics.
Third-party services like Google or Meta may have access to anonymous tracking data as part of their own systems.
Their handling of information is governed by their own privacy policies.

7. Your Rights

If you would like to know what information we have (if any), or request that we delete it, you can contact us at:
📧 info@provencherautodetailing.com

Because we collect very little personal data, we typically have no stored personal records to delete. However, we will review and respond to all requests within a reasonable timeframe.

8. Do Not Sell My Personal Information (California Residents)

We do not sell personal information.
If you are a California resident and wish to ensure no third-party tracking cookies are active, you can adjust your browser settings or opt out of personalized ads using the links above.

9. Links to Other Websites

Our website may include links to other pages, vendors, or social platforms. We are not responsible for the content or privacy practices of those sites.

10. Limitation of Liability

Provencher Auto Detailing is a small, independently operated business.
We do not directly store, process, or manage user data beyond basic communication records.
Any analytics, cookies, or marketing data are processed by third-party providers such as Google and Meta.

By using this website, you acknowledge and agree that:

  • We are not responsible for the actions, security, or privacy practices of third-party providers;

  • You use this site at your own discretion; and

  • Provencher Auto Detailing shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or third-party services.

11. Updates to This Policy

We may update this policy periodically to reflect changes in our business or regulations.
The latest version will always be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Provencher Auto Detailing
📍 Livingston County, Michigan
📧 info@provencherautodetailing.com
📞 734-648-5505
🌐 www.provencherautodetailing.com